Bg9999 believes gaming should be fun, not stressful. Follow our responsible gaming guidelines and enjoy the best experience while staying within your limits.
For entertainment
Not a Source of Income
Time management
Keep your own pace
Budget setting
Stay within your limits
Support available
Contact us anytime
Responsible Gaming at bg9999 means enjoying gaming within your means, mindfully and for fun. Gaming is entertainment — it should never be seen as a source of income or a way to solve financial problems.
Online gaming has become a popular pastime for many people in Bangladesh. But always keep in mind — winning and losing are both a natural part of any game. bg9999 wants every player to follow responsible gaming practices and enjoy gaming as a healthy form of entertainment.
Responsible Gaming matters not just for you, but for your family and loved ones too. Taking the right steps at the right time keeps gaming enjoyable for the long run.
bg9999's Commitment
We are committed to the well-being of every player. Responsible gaming tools and support are always available to you.
The first step to responsible gaming is staying aware of your own playing habits. Watch out for these warning signs:
Warning signs
Stay focused
If you notice two or more of these signs in yourself, pause and take stock of your situation. The bg9999 support team is always here for you.
Bg9999 gives you full control over your own gaming limits. Go to Account Settings to set the following limits:
Deposit Limit
Set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.
Session time limit
Set how long you want to play in a single session. You'll receive an automatic notification when time is up.
Loss limit
If your losses exceed a set amount, your account will automatically be placed on a gaming break.
Cooling-Off Period
You can temporarily suspend your account for anywhere from 24 hours up to 30 days.
Keep in mind
Requests to increase a limit take 24 hours to take effect. However, a limit reduction takes effect immediately.
If you feel you need a longer break from gaming, you can use bg9999's self-exclusion feature to lock your account for a set period of time.
Go to Account Settings
After logging in, look for the "Responsible Gaming" option in your profile menu.
Select Self-Exclusion
Choose from 6 months, 1 year, 2 years, or permanent exclusion — whichever suits you best.
Verify your identity
An OTP or email verification will be required to confirm your identity.
Exclusion will take effect
Your account will be closed for the selected period as soon as the request is submitted.
Important
Your account cannot be reactivated before the self-exclusion period ends. This is in place for your own protection.
Follow these guidelines for a healthy and enjoyable long-term gaming experience at bg9999:
Quick Self-Assessment
Ask yourself the following questions:
Have I spent more than my set budget?
Am I playing repeatedly to chase losses?
Is my family worried about my gaming?
Am I skipping work or studies to play?
Do you feel irritable when you can't play?
If 2 or more of your answers are "Yes", please reach out to our support team.
Gaming Risk Level
Regularly review your own gaming habits.
Need help?
Our Responsible Gaming team is available 24/7 to support you.
Contact us by email — complete confidentiality guaranteed.
Set Limits on Your AccountFor adults only
Bg9999 is strictly for players aged 18 and above. Keep minors away from gaming.
We provide a comprehensive set of effective tools to keep every player protected.
Set your own daily, weekly, and monthly deposit limits. Once configured, they apply automatically with no extra steps required.
You will receive automatic reminders after a set period. Keep your gaming sessions in check and avoid spending more time than intended.
Set a maximum loss limit. Once that limit is reached, the system will automatically end your session.
You can exclude yourself from the platform for as little as 6 months or on a permanent basis. Once the exclusion is active, your account will be inaccessible until the period ends.
You can view your gaming history, total spending, and time spent at any time. Staying informed helps you make better decisions.
Our trained support team provides confidential assistance on gaming addiction. Reaching out is a sign of strength.